BELOW IS A FUTURE APPOINTMENT TIME, SERVICE AND REQUEST SETUP FOR AGENTS TO PICK UP. (EX A BOOKED SERVICE THAT IS REQUESTED UP TO 2 + DAYS INTO THE FUTURE)
IF NO AGENT PICK UP THE CLIENTS ORDER REQUEST, THE CLIENT WILL RECIEVE AN ON-CALL AGENT REQUEST.
THE CLIENT CAN LOOK INTO THE STAFF PORTAL AND CHOOSE AN AVAILABLE AGENT 3 HOURS BEFORE THEIR BOOKED SCHEDULE.